Legal

Terms of Service

Effective date: September 2, 2026 · Replaces the version dated November 12, 2025

1. Who we are and what these terms cover

These Terms of Service (the "Terms") are a legal agreement between you and Numentio, LLC ("Numentio," "we," "us," or "our"), the company that makes Get Visionary. They cover:

• the Get Visionary iOS and iPadOS app, listed on the App Store as "Visionary: Vision Training" (the "App");
• the website at getvisionary.app, including its articles, calculators, and browser demos (the "Website"); and
• support, the Vision Access Pledge, and any other service we provide that links to these Terms.

We call all of these together the "Service."

2. Accepting these terms

By downloading, installing, or using the Service, or by tapping a button that says you agree, you accept these Terms and our Privacy Policy. If you do not agree, do not use the Service.

The Service is designed for adults. You may use it only if you are at least 18 years old and legally able to enter a binding contract. It is not directed to children, and we do not knowingly allow anyone under 18 to create an account. If you are a parent or guardian and believe a child has used the Service, contact us and we will delete the account.

If you use the Service on behalf of a business or organization, you confirm that you have authority to bind it, and "you" includes that organization.

3. Not medical advice, diagnosis, or treatment

Get Visionary is a general wellness and visual-performance training product. It offers guided visual exercises informed by published research on perceptual learning. It is not a medical device, and it has not been evaluated or cleared by the U.S. Food and Drug Administration or any other regulator as one.

Nothing in the Service is medical advice. The App does not:

• diagnose, screen for, monitor, treat, cure, or prevent presbyopia, any eye disease, or any other medical condition;
• change the physical structure of your eye or its lens;
• replace an eye examination, a prescription, glasses, contact lenses, or the advice of an optometrist, ophthalmologist, or physician; or
• guarantee any change in your eyesight, reading ability, or daily comfort.

In-app measurements such as the Near Vision Check, the Reading Check, accuracy charts, difficulty estimates, and milestone stars describe your performance on the App's own tasks under your own conditions. They are not calibrated clinical measurements and should not be used to make health decisions.

Where the Service describes research, it summarizes published studies of perceptual learning in general. Those studies did not test Get Visionary, and the App itself has not been clinically tested. Results reported in research do not predict your results.

Do not use the Service for emergencies. If you experience a sudden change in vision, eye pain, flashes, new floaters, or any other concerning symptom, stop using the App and seek professional care right away.

4. Health and safety while training

Use common sense when you train:

• Stop if you feel eye strain, discomfort, dizziness, headache, or nausea, and take a break.
• Do not train while driving, walking, or doing anything that needs your attention.
• Some exercises use moving or flickering patterns. If you have a history of seizures or photosensitivity, talk to your physician before using the App.
• If you have an eye disease, a recent eye surgery, or another eye condition, ask your eye-care professional whether visual training is appropriate for you.
• Follow the App's guidance on viewing distance and lighting, and keep wearing the glasses or contacts your eye-care professional prescribed unless they tell you otherwise.

You are responsible for deciding whether the Service is suitable for you.

5. Your account

Guest accounts

When you first open the App, we create a guest account tied to your device so your progress is saved without a sign-up. A guest account lives on that device. If you delete the App, reset your device, or move to a new one without first adding an email address, we may not be able to recover your history.

Email accounts

You may add an email address and password to turn your guest account into a permanent account, or sign in to an existing one. If you sign in to an existing account from a device with guest history, the App will ask whether to merge that history or keep only the account's history. Choose carefully; the App explains what each choice means before you confirm.

Your responsibilities

• Provide accurate information and keep it up to date.
• Keep your password confidential and do not share your account.
• Use one account per person. Training data is personal to you, and a shared account would produce meaningless results.
• Tell us promptly at support@getvisionary.app if you believe your account has been accessed without permission.

You are responsible for activity under your account unless it results from our failure to secure it.

6. Free features, subscriptions, and free trials

Free features

Parts of the App are free, currently including one adaptive training session each day drawn from the foundation exercises, personalized starting levels, and educational content. We may change what is included in the free tier over time.

Premium subscription

Premium unlocks the full exercise catalog, your complete personalized plan, progress history, milestone tracking, and related features. Premium is sold as an auto-renewing subscription through Apple's in-app purchase system and is billed to your Apple ID. We currently offer annual and monthly plans, and we may offer other durations, introductory prices, or promotional offers from time to time.

The App Store shows you the price in your local currency, the billing period, any free-trial length, and the renewal terms before you confirm a purchase. Those displayed terms control. Prices may differ by country and may change; Apple will notify you of a price increase and, where required, ask for your consent before it takes effect.

Automatic renewal and cancellation

• Your subscription renews automatically at the end of each billing period at the then-current price unless you cancel at least 24 hours before the period ends.
• Your Apple ID is charged for renewal within 24 hours before the end of the current period.
• You can cancel at any time in your device's Settings under your Apple ID and Subscriptions, or at apps.apple.com/account/subscriptions. Deleting the App does not cancel a subscription.
• After you cancel, you keep Premium access until the end of the period you already paid for.

Free trials

Some plans include a free trial (currently seven days on the annual plan). If you do not cancel at least 24 hours before the trial ends, the subscription begins and your Apple ID is charged. Apple allows one introductory offer per person per subscription group, so you may not be eligible for a trial if you have used one before. Any unused portion of a free trial is forfeited when you purchase a subscription.

If you have allowed notifications, we send a courtesy reminder about two days before a trial converts to a paid subscription. That reminder is a convenience, not a condition of billing. Your subscription will convert whether or not you receive it, so please note your trial end date.

Payments and refunds

Apple processes all payments, and Apple's terms and refund policies apply to every purchase. We do not receive your payment card details and cannot issue refunds directly. To request a refund, use Apple's process at reportaproblem.apple.com. Where the law in your country gives you a right to withdraw from a digital purchase, that right applies as the law provides.

Restoring purchases

If you reinstall the App or use a new device, use "Restore Purchases" in the App's settings to reactivate an existing subscription on the same Apple ID.

Promotional and welcome offers

We may offer discounted plans, for example a welcome offer shown after you decline the standard plan. These offers are available at our discretion, may have eligibility requirements, may be withdrawn at any time, and renew at the price shown when you accept them unless the App Store states otherwise.

7. The Vision Access Pledge

We believe vision is too important to be gated by cost. Under the Vision Access Pledge, anyone for whom the price is a genuine barrier can request one year of Premium access at no charge from inside the App. We do not ask for proof.

To keep the program sustainable, the following applies:

• Pledge access is a promotional grant provided at our sole discretion. It is not a purchase, has no cash value, and creates no right to future grants.
• Pledge access does not renew automatically. You may ask again when it ends, and we may say yes or no.
• We may decline, limit, suspend, or end pledge access if we reasonably believe it is being requested repeatedly, for multiple accounts, for resale, or otherwise in bad faith.
• We may change or end the program at any time, but we will honor grants already made for their stated period.

8. Acceptable use

You may use the Service only for your own personal, non-commercial purposes and only as allowed by these Terms and the law. You agree not to:

• copy, modify, distribute, sell, rent, sublicense, or create derivative works from the Service, or attempt to extract its source code, exercise designs, models, or data except where the law expressly allows it;
• use bots, scrapers, or automated tools to access the Service, or interfere with its operation, security, or other users' use;
• bypass or attempt to bypass any subscription, payment, or access control, including by manipulating purchase records or sharing accounts;
• use the Service to provide medical, optometric, or clinical services to others, or to assess another person;
• let a child under 18 use your account;
• upload malicious code or attempt to gain unauthorized access to our systems or another person's account; or
• use the Service in any way that violates applicable law, Apple's terms, or the rights of others.

9. Our content and your license

The Service, including its software, exercise designs, adaptive models, text, illustrations, screenshots, sounds, trademarks, and the "Visionary" and "Get Visionary" names and logos, belongs to Numentio or its licensors and is protected by copyright, trademark, and other laws.

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to install and use the App on Apple devices you own or control, as permitted by Apple's usage rules, and to view the Website for your own purposes. We reserve all rights not expressly granted.

Research summaries on the Service cite third-party publications. Those publications belong to their authors and publishers, and citing them does not imply their endorsement of the Service.

If you send us feedback or suggestions, you agree that we may use them without any obligation to you.

10. Third-party services

The Service relies on third parties, each with its own terms and privacy practices:

• Apple distributes the App, processes in-app purchases, and delivers push notifications. Apple's Media Services Terms apply to your purchases.
• Google Firebase provides account authentication, cloud storage for your training data, notifications, crash reporting, and analytics.
• RevenueCat manages subscription status and entitlements.
• AppsFlyer measures which advertising, if any, led to an install, subject to your tracking choice on iOS.

The Website may link to other sites, including research publications and other companies' apps. We are not responsible for their content or practices.

11. Privacy

Our Privacy Policy describes what we collect, how we use it, who we share it with, and the controls you have, including account deletion, notification and camera permissions, and the iOS tracking prompt. By using the Service you acknowledge that policy.

Optional gaze-based exercises use the front camera. Camera images are processed on your device and are never stored or sent to us.

12. Changes to the Service

We are a small team improving the App continuously. We may add, change, or remove features, exercises, and free-tier limits, and we may suspend or discontinue the Service or parts of it. If a change materially reduces what a paid subscription includes, we will try to give reasonable advance notice in the App or by email, and you may cancel as described in Section 6. We are not liable for changes to or discontinuation of the Service, except as stated in these Terms.

13. Ending your account

By you

You may stop using the Service at any time. To delete your account and the data we hold for it, use "Delete Account" in the App's settings. Deletion removes your training history and account data from our servers as described in the Privacy Policy. Deleting your account does not cancel an active Apple subscription; cancel it separately as described in Section 6.

By us

We may suspend or terminate your access if you materially breach these Terms, if we are required to by law, or if we reasonably believe your use creates risk for us or other users. Where practical we will tell you why and give you a chance to fix the problem. If we terminate a paid subscription without cause, we will work with you and Apple on a proportionate refund for the unused period.

Effect

When your account ends, your license to use the App ends and we may delete your data in accordance with the Privacy Policy. Sections that by their nature should survive, including Sections 3, 9, 14 through 17, and 19, survive termination.

14. Disclaimers

To the fullest extent permitted by law, the Service is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, that defects will be corrected, or that the Service will produce any particular result for you, including any change in vision, reading, or comfort.

Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you. Nothing in these Terms limits rights you have as a consumer under mandatory law.

15. Limitation of liability

To the fullest extent permitted by law, Numentio and its members, managers, employees, contractors, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill, arising out of or relating to the Service or these Terms, however caused and under any theory of liability, even if we were advised of the possibility of such damages.

To the fullest extent permitted by law, our total liability for all claims arising out of or relating to the Service or these Terms will not exceed the greater of (a) the amounts you paid us for the Service in the twelve months before the claim arose and (b) fifty U.S. dollars (US$50).

These limits do not apply to liability that cannot be limited by law, including liability for death or personal injury caused by our negligence, fraud, or gross negligence where applicable law does not allow it to be excluded.

16. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Numentio and its members, managers, employees, and contractors from claims, damages, liabilities, and expenses, including reasonable attorneys' fees, arising from your violation of these Terms or applicable law, or your misuse of the Service. This does not apply to consumers in jurisdictions where such clauses are unenforceable.

17. Disputes, governing law, and arbitration

Talk to us first

Most concerns can be solved quickly. Before starting a formal dispute, email legal@numentio.com with your name, account email, and a description of the issue and what you want. We will do the same if we have a claim against you. If we cannot resolve the matter within 30 days of the notice, either of us may proceed as described below.

Governing law

These Terms are governed by the laws of the State of Delaware and applicable U.S. federal law, without regard to conflict-of-law rules. If you live outside the United States, you also benefit from any mandatory consumer-protection laws of your country of residence that cannot be excluded by contract.

Binding individual arbitration

Except for the matters described under "Exceptions" below, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The arbitrator, not a court, decides all questions of arbitrability. Arbitration will be conducted by video, phone, or written submissions unless the arbitrator decides an in-person hearing is needed, in which case it will take place in a location reasonably convenient to you. We will pay the AAA filing and arbitrator fees for consumer claims to the extent the AAA rules require, and we will not seek to recover our attorneys' fees from you unless the arbitrator finds your claim frivolous. Judgment on the award may be entered in any court with jurisdiction. The Federal Arbitration Act governs this section.

Class action and jury waiver

You and Numentio agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class, collective, or representative proceeding, and that the arbitrator may not consolidate more than one person's claims. To the extent permitted by law, you and Numentio waive the right to a jury trial.

Exceptions

• Either party may bring an individual claim in small-claims court if it qualifies.
• Either party may seek injunctive or other equitable relief in court to protect intellectual property or prevent unauthorized use of the Service.
• If you are a consumer in the European Union, the United Kingdom, or another jurisdiction whose mandatory law gives you the right to bring claims in your local courts and under your local law, this section does not take that right away, and the arbitration agreement applies only to the extent permitted there.

Your right to opt out

You may opt out of this arbitration agreement by emailing legal@numentio.com with the subject "Arbitration opt-out," your name, and your account email within 30 days after you first accept these Terms. Opting out does not affect any other part of these Terms.

If arbitration is not available

If the class-action waiver is found unenforceable for a particular claim, that claim will be decided by a court in Delaware (or, for consumers, a court in your place of residence where mandatory law so requires), and the rest of this section still applies. The arbitration agreement survives termination of these Terms.

18. Terms required by Apple

Because the App is distributed through Apple's App Store, Apple requires the following:

• These Terms are between you and Numentio only, not Apple. Numentio, not Apple, is solely responsible for the App and its content.
• Your license is limited to use on Apple-branded devices that you own or control, as permitted by the Usage Rules in Apple's Media Services Terms, except that the App may be accessed by other accounts associated with you through Family Sharing or volume purchasing where available.
• Apple has no obligation to provide maintenance or support for the App.
• If the App fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the App to you (if any). To the maximum extent permitted by law, Apple has no other warranty obligation, and any other claims, losses, liabilities, damages, costs, or expenses attributable to a warranty failure are Numentio's responsibility.
• Numentio, not Apple, is responsible for addressing any claims by you or a third party relating to the App or your possession or use of it, including product-liability claims, claims that the App fails to conform to legal or regulatory requirements, and consumer-protection or similar claims.
• If a third party claims the App infringes its intellectual-property rights, Numentio, not Apple, is responsible for investigating, defending, settling, and discharging the claim.
• You represent that you are not located in a country subject to a U.S. government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. government list of prohibited or restricted parties.
• You must comply with applicable third-party terms when using the App, such as your wireless data service agreement.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

19. General

• Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and Numentio about the Service and replace any earlier agreements.
• Severability. If any part of these Terms is unenforceable, the rest remains in effect and the unenforceable part is modified to the minimum extent needed.
• No waiver. Our failure to enforce a provision is not a waiver of our right to do so later.
• Assignment. You may not transfer these Terms or your account. We may assign these Terms to a successor in connection with a merger, acquisition, or sale of assets, and will honor any active subscription or pledge grant.
• Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
• Export and sanctions. You agree to comply with U.S. export-control and sanctions laws in using the Service.
• Electronic communications. You agree that we may communicate with you electronically through the App, the Website, or the email address on your account, and that those communications satisfy any legal requirement that they be in writing.
• Language. These Terms are written in English. Translations are provided for convenience only, and the English version controls to the extent permitted by law.

20. Changes to these terms

We may update these Terms as the Service, the law, or our business changes. When we do, we will post the new version here with a new effective date. For material changes we will give reasonable advance notice, for example in the App or by email, before they take effect. Your continued use after the effective date means you accept the updated Terms. If you do not agree, stop using the Service and cancel any subscription before the change takes effect.

21. Contact

Questions about these Terms or the Service: